Last Updated: 2025-04-23

Welcome to i-malina.com. By using this website or purchasing our products/services, you agree to the following Terms and Conditions. These Terms are governed by the laws of the Republic of Cyprus.

1. Legal Notice

This Website is operated by R&D IMARKET LTD, registered under the laws of Cyprus with registration number НЕ 461637 and registered office at Mykinon, 8 1065, Nicosia, Cyprus.

For all enquiries, please contact us at:
Email: info@i-malina.com
Phone: +357 9998 8031

Use of this Website constitutes acceptance of these Terms & Conditions. If you do not agree, please do not use this Website.

2. Right of Withdrawal

In accordance with the Cyprus Consumer Protection Law (Law 112(I)/2021), you have the right to withdraw from your purchase within 14 days from the date you received the goods or entered into a service contract, without giving any reason.

To exercise this right, you must inform us of your decision by a clear statement (e.g., email or letter). You may use the model withdrawal form available at [Insert Link if applicable], but it is not mandatory.

If you withdraw, we will reimburse all payments received from you, including the cost of standard delivery, within 14 days of receiving your withdrawal notice. Refunds will be made using the same payment method used in the original transaction, unless you request otherwise.

You must return the goods to us within 14 days of informing us. You will bear the direct cost of returning the goods unless otherwise agreed.

3. Return, Refund & Cancellation Policy

a) Returns

Items may be returned within 14 days from the date of delivery, provided they are unused, in original packaging, and in resaleable condition. Certain products may be non-returnable (e.g., perishable goods, customized items).

b) Refunds

Upon receiving the returned items, we will inspect them and notify you of the approval or rejection of your refund. If approved, your refund will be processed within 7–14 business days.

c) Cancellations

You may cancel your order before it is shipped. If the order has already been dispatched, please follow the return procedure.

4. Complaint Policy

We are committed to providing quality service. If you are not satisfied with a product or service, you can submit a complaint via:

Email: info@i-malina.com

We aim to respond to all complaints within 14 business days. If the issue is not resolved to your satisfaction, you may escalate it to the Cyprus Consumer Protection Service via http://www.consumer.gov.cy.

5. Liabilities under Cyprus Law

We are only liable for damages resulting from willful misconduct or gross negligence. In no event shall we be liable for indirect or consequential damages, including loss of profit or data, unless expressly provided for by Cyprus law.

Nothing in these Terms limits your statutory rights as a consumer under the Cyprus Sale of Goods Law, the Consumer Protection Law, or other applicable legislation.

6. Governing Law and Jurisdiction

These Terms shall be governed and interpreted according to the laws of the Republic of Cyprus. Any disputes shall be subject to the exclusive jurisdiction of the courts of Cyprus.